thank you letters Archives - Claxon Communication

376 Ways to Give Good Gratitude

December 11, 2016 by Erica Barnhart

Did you feel a slight shift in the atmosphere last Wednesday at 1pm Pacific? A wave of well-being that you couldn’t place? A yearning to thank your barista just a little bit more vociferously than usual?

That’s because right about then me, Shanon Doolittle, and about 250 of our closest friends were dishing about good gratitude. Good grief did we have fun!

Shanon always wows with her practical, yet totally inspired tips for donor love. The Goddess of Gratitude did not disappoint. (I wasn’t actually counting but I think 376 is a pretty good guestimate of how many ideas Shanon gave out during the webinar. All very doable, by the way.)

Want to hear a surprising thing Shanon said about writing a thank you note?

Don’t start with: “Thank you for…”

Nope, start with something zippier. You expect a thank you note to start with the words “Thank you.” The expected rarely dazzles a donor. (The Wordifier has your back when it comes to finding better words, don’t you worry.)

Kiss boring thank you notes to curb and get your gratitude train going full steam ahead as you head into 2017. Listen to the recording of this free, fun-filled webinar.

(Plus you’ll learn how Shanon and I met, which is a fun little story.)

Listen right here, right now. >>

Words of Gratitude – Use Often [#WordsThatWow]

May 8, 2014 by Erica Barnhart

[This is the last post in our #WordsThatWow series. Read the rest of the posts here.]

I would maintain that thanks are the highest form of thought; and that gratitude is happiness doubled by wonder. ~G.K. Chesterton

Right, so, here’s the thing–we simply don’t show enough gratitude. By ‘we’, I mean pretty much all of us. Not just nonprofits. Many times in any given day I think, “Dang, I am grateful to that person/ organization/ company/ whatever for that bit of goodness they are putting out to the world.” But thinking it isn’t the same as saying it or showing it. As G. B. Stern said, “Silent gratitude isn’t much use to anyone.”

Words of Gratitude come in all shapes and sizes. Here’s some inspiration!

Shanon Doolittle exudes gratitude. We’ve learned a lot from her, and you can too. Visit her blog posts on saying thank you and showing your donors some love.
A heartfelt thank you note can mean a lot. This is one of our favorites.
Want help writing your own heartfelt thank you letter? Lisa Sargent’s got you covered.
Our advice on how to exchange the lame handshakes for big hugs.

In short, show gratitude whenever possible. So many people contribute to your nonprofit’s success–donors, volunteers, community supporters, etc. etc. Make sure they know how much you appreciate them. And remember that expressing gratitude not only makes the person you’re talking to feel good, it makes you feel good, too.

Thank you for reading this post!

Bye bye boring thank you letters

January 4, 2013 by Erica Barnhart

Don’t drive your donors to drink with boring thank you letters. Inspire them!

How many thank you letters have you received after making a donation that you remember? Go ahead. Count. It won’t take long. Most are totally and utterly un-memorable.

What a waste of paper and people-power.

Sure, you *have* to send an acknowledgement letter to everyone who donates to your organization. But acknowledging is not thanking. An acknowledgement doesn’t make the recipient feel all warm and fuzzy and good about what they’ve done. It makes them remember that soon they’ll have to file taxes. That’s stressful, not joyful.

Do your organization and everyone else a favor–turn your standard acknowledgement letter into a “thank you, you are awesome and we couldn’t do this without you because you ROCK” letter (or an equivalent that is appropriate for your organization’s brand).

Here are seven examples of awesome thank you letters from Lisa Sargent. They can do it. So can you.

In 2013, let’s say bye bye to boring thank you letters, shall we?